Information
About your holiday booking
Children's prices
In the parents' room:
Children from 0-5 years are free of charge
6-12 years € 25,- per child/night
13-15 years € 35,- per child/night
Cot on request.
Getting here
Arrival up to 18.00 is possible. Should you be arriving later, please let us know closer to the time. Rooms are available from 14.00. You can park your car behind the hotel free of charge.
Registration
For registration purposes, please let us know your details before your arrival. These will be processed in accordance with current data protection ordinances.
Single room
Our lovely double rooms can also be booked for single occupancy. For this there is a surcharge of € 15 per night.
Additional services
We are happy to provide a refrigerator for your room, with the hire fee payable. We can of course accommodate any other wishes you may have for your room too.
Wellness area
The wellness area is available to use daily, upon advance registration. Sauna towels are provided there, while bathing robes and bathing slippers are available at Reception.
Dogs
Dogs are welcome, just give us advance notice. There is a surcharge of € 10 per night for your four-legged friend. Dogs are not permitted in the breakfast room.
Allergies and intolerances
We are happy to provide bed linen that is suitable for guests who have allergies. We take any food intolerances into consideration at breakfast. Please let us know as soon as possible when you are making your booking.
Breakfast room
In our cosy breakfast room, our hotel guests can help themselves to hot and cold drinks around the clock (for a fee). We will then add the consumption to your room bill. You are welcome to bring your own food. Please use our hotel offer for the consumption of drinks.
Available on loan
For your hikes and excursions in Raurisertal we are happy to loan out hiking poles, snow shoes, snow disks, sleds and umbrellas.
Drying room / Ski room
Wet shoes/ski shoes can be dried out in our drying room. Prams and other hiking or ski equipment can also be stored here.
Personalised advice
We are happy to provide you with information about hikes and excursions in Raurisertal and the surrounding area. Hiking maps and other information material is available at the reception.
Safety
Our hotel is a non-smoking hotel and is equipped with a fire alarm system. You will find an escape route plan in your room or in your holiday apartment. Fire extinguishers are on every floor.
Services
Close to our hotel are supermarket, a post office branch, various shops, a bank branch, a pharmacy with doctor and other services.
Departure
We ask you to leave the rooms and holiday flats by 10 am on the day of your departure. You can pay the bill in cash, by debit card or credit card.